Terms & Conditions
Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept Visa, Mastercard, Discover and Paypal. We do not offer COD shipping at this time. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling
Shipping services are provide by UPS, FedEx, and USPS both in the US and in most countries except where prohibited by manufacturer policy.
All instock items ordered by 3PM EST will ship the same business day (excluding holidays). Orders received after 3PM will ship the next business day.
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Orders shipped to North Carolina residence will be charged sales tax at 6.75%
Credit Card Security
When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
What good is a new club if it doesn't improve your game? If you are not satisfied with your club purchase for any reason within 30 days of purchase, return it to us for an exchange or store credit, less a 15% restocking fee.
Low Price Guarantee:
We know you have lots of places to shop for your golf equipment, and most manufactures require that authorized dealers sell products based on MAP (Minimum Advertised Price). What sets Golf Zone apart from everyone else is the top shelf customer service and friendly staff. With that said, Golf Zone we will match any price from an authorized dealer listed on manufacturers web site as an authorized dealer on an identical, in stock item or we will refund the difference plus we'll give you a special gift totally free of charge. Simply contact us before you purchase from a competitor or within 15 days of your purchase.
If you need to reach us, please email us using the link on the store page, alternatively, you can call on 910-402-4653 or fax us on 910-739-2525 or write to us at 3487 Lackey St Lumberton NC 28360 United States
Golf Zone do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Golf Zone stands behind every item we sell. We know you have many options when shopping for golf equipment and we are committed to top shelf customer service and same day delivery.
Items returned must be accompanied by the original packaging and materials. Items must be in NEW and UNUSED condition. All returns will be inspected prior to credit being issued. Credit will be issued for the purchase price of the item(s) returned. Shipping costs are nonrefundable. Golf Zone reserves the right to assess a 15% restocking charge on closeout items, personalized and special order items.
Golf Zone offers you a 100% money-back guarantee. If for any reason you are dissatisfied with your purchase from Golf Zone, you may return the item(s) in NEW, UNUSED AND ORIGINAL CONDITION WITHIN 30 DAYS in their original packaging for a full refund less shipping. Please note that this offer does not apply to clubs that have our 30 day playability guarantee.
When returning a product, all parts, pieces, accessories, manuals, warranty information, and printed materials must be in their original packaging with the product in order to be eligible for a full refund.
If you should need to return an item contact Golf Zone by phone or E-mail and request a Returned Materials Authorization number. Returned items MUST have the RMA number written on the outside box of the returned item. Return shipping charges are the customer's responsibility.
We recommend that you insure the item when shipping. All items returned must be in new and unused condition